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Opis CMMI 2e: This book is the definitive reference for the most current release of CMMI models. To use a CMMI model available on the SEI Web site, users must choose from among multiple models based on their organization's improvement needs. This book provides a single source for all CMMI model information. Readers can get started without having to select a model first--all of the choices are compiled in one place and explained in detail. The book begins with background information needed to understand the content and structure of these integrated models and how to use them. A case study illustrates their implementation in a real environment. A variety of practical material, such as glossary and index, is also provided. The bulk of the book comprises the content of all CMMI models, covering the 25 process areas (PAs) that span the product life cycle, including detailed best practices. The ultimate objective of CMMI is integrating processes to improve products; this book contains everything the reader needs to get that done. CMMI® (Capability Maturity Model® Integration) describes best practices for the development and maintenance of products and services across their entire lifecycle. By integrating essential bodies of knowledge, CMMI provides a single, comprehensive framework for organizations to assess their development and maintenance processes, implement improvements, and measure progress. This book is a definitive reference for the most current release of CMMI (version 1.2). In the new edition, the authors have added tips, hints, and cross-references in the margins (in color) throughout the process areas to help you better understand, apply, and find more information about the content of the process areas. The book also now includes brief, insightful perspectives on CMMI written by people influential in the model's creation, development, and transition. A new case study from Raytheon illustrates a real-world application of the model to a services organization. Whether you are new to CMMI or familiar with an earlier version, if you need to know about, evaluate, or put the latest version of CMMI into practice, this book is an essential resource. The book is divided into three parts. Part I offers the broad view of CMMI, beginning with basic concepts of process improvement. It describes the process areas, their components, and their relationships to each other. It explains the model's two representations as well as paths to the adoption and use of CMMI for process improvement and benchmarking. Part II, the bulk of the book, details the generic goals and practices and the twenty-two process areas now comprising CMMI. The process areas are organized alphabetically by acronym for easy look-up. Each chapter includes goals, best practices, and examples for a particular process area. The two CMMI representations are described so that you will easily see their similarities and differences and thereby be better able to choose the right approach for your organization. Part III contains several useful resources, including CMMI-related references, acronym definitions, a glossary of terms, and an index. Spis treści CMMI 2e: List of Perspectives xi Preface xiii Acknowledgments xxiPart One: About CMMI for Development 1 Chapter 1: Introduction 3 About Capability Maturity Models 4 Evolution of CMMI 9 CMMI for Development 18 The Scope of CMMI for Development 21 The Group of IPPD Additions 22 Resolving Different Approaches of CMMs 22 Choosing a Representation 22 Your Approach to Process Improvement 28 Chapter 2: Process Area Components 31 Required, Expected, and Informative Components 31 Components Associated with Part Two 32 Supporting Informative Components 37 Numbering Scheme 38 Typographical Conventions 39 Chapter 3: Tying It All Together 43 Understanding Levels 43 Structures of the Continuous and Staged Representations 44 Understanding Capability Levels 46 Understanding Maturity Levels 52 Process Areas 60 Generic Goals and Practices 63 Representation Comparison 65 Equivalent Staging 65 Chapter 4: Relationships Among Process Areas 71 Four Categories of CMMI Process Areas 71 Process Management 72 Project Management 76 Engineering 81 Support 85 Chapter 5: Using CMMI Models 93 Adopting CMMI 97 Your Process Improvement Program 102 Selections That Influence Your Program 106 CMMI Models 107 Using CMMI Appraisals 107 Appraisal Considerations 109 CMMI-Related Training 113 Chapter 6: Case Study: Applying CMMI to Services at Raytheon 119 The Organization and Its Process Dilemma 122 History 123 Success at Last 126 Key Roles That Contributed to Success 130 Approach to Interpreting CMMI for Services 131 Process Artifacts 131 Lifecycle Model 137 Epiphanies 145 Lessons Learned 147Part Two: Generic Goals and Generic Practices and the Process Areas 149Generic Goals and Generic Practices 151Causal Analysis and Resolution 177Configuration Management 191Decision Analysis and Resolution 207Integrated Project Management +IPPD 221Measurement and Analysis 253Organizational Innovation and Deployment 273Organizational Process Definition +IPPD 293Organizational Process Focus 315Organizational Process Performance 335Organizational Training 349Product Integration 367Project Monitoring and Control 387Project Planning 401Process and Product Quality Assurance 427Quantitative Project Management 439Requirements Development 465Requirements Management 487Risk Management 499Supplier Agreement Management 519Technical Solution 537Validation 565Verification 579Part Three: The Appendices and Glossary 597Appendix A: References 599 Publicly Available Sources 599 Regularly Updated Sources 602Appendix B: Acronyms 603Appendix C: CMMI for Development Project Participants 607 Product Team 607 Sponsors 609 Steering Group 610 Configuration Control Board 611Appendix D: Glossary 613Book Contributors 639 Index 651 |
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