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Cisco Voice Gateways & Gatekeepers

 Cisco Voice Gateways & GatekeepersWydawnictwo: cisco press
Autor: D. Mallory
Liczba stron: 600
Oprawa: miękka
ISBN: 978-1-58705-258-3
Czas dostawy: 4 - 6 tygodni (na zamówienie)
Cena detaliczna: 193,99 zł
Nasza cena: 194,00 zł  


Opis Cisco Voice Gateways & Gatekeepers:

Cisco Voice Gateways and Gatekeepers provides detailed solutions to real-world problems encountered when implementing a VoIP network. Each chapter presents an overview of a technology followed by a detailed scenario and associated solutions. Emphasis is placed on the accepted best practices and common issues encountered. It will initially serve readers as a reference for complex gateway and gatekeeper deployments and will also be a valuable study aid for the Cisco Certifified Voice Professional (CCVP) certification track. Cisco Voice Gateways and Gatekeepers is divided into five sections. Part one provides an introduction to the roles of both gateways and gatekeepers and includes advice on when to use each. Part two focuses on deploying gateways; working with MGCP, H.323, and SIP; connecting to the PSTN, PBXs, and the IP WAN; configuring basic and advanced dial peers; and implementing SRST. Part Three focuses on deploying and configuring gatekeepers. Part four discusses use of gateways and gatekeepers in a service provider environment. Part five addresses use of the Cisco Tool Command Language (TCL).
 
This book is also recommended self-study training for the CCVP GWGK exam.

Cisco Voice Gateways and Gatekeepers
 
Understanding and configuring GW/GK in complex VoIP networks
 
Denise Donohue, CCIE® No. 9566
David Mallory, CCIE No. 1933
Ken Salhoff, CCIE No. 4915
 
Deployments of voice over IP (VoIP) networks continue at a rapid pace. Voice gateways are an essential part of VoIP networks, handling the many tasks involved in translating between transmission formats and protocols and acting as the interface between an IP telephony network and the PSTN or PBX. Gatekeepers and IP-to-IP gateways help these networks scale. Gatekeepers provide call admission control, call routing, address resolution, and bandwidth management between H.323 endpoints including Cisco IOS® voice gateways and Cisco® Unified CallManager clusters. IP-to-IP gateways allow VoIP calls to traverse disparate IP networks.
 
Cisco Voice Gateways and Gatekeepers provides detailed solutions to real-world problems encountered when implementing a VoIP network. This practical guide helps you understand Cisco gateways and gatekeepers and configure them properly. Gateway selection, design issues, feature configuration, and security and high-availability issues are all covered in depth. The abundant examples, screen shots, configuration snips, and case studies make this a truly practical and useful guide for anyone interested in the proper implementation of gateways and gatekeepers in a VoIP network. Emphasis is placed on the accepted best practices and common issues encountered in real-world deployments.
 
Cisco Voice Gateways and Gatekeepers is divided into four parts. Part I provides an overview of an IP voice network. Part II is dedicated to voice gateways, including discussions of Media Gateway Control Protocol (MGCP); H.323; Session Initiation Protocol (SIP); voice circuit options; connecting to the PSTN, PBX, and IP WAN; dial plans; digit manipulation; route selection; class of restriction; Survivable Remote Site Telephony (SRST) and MGCP fallback; digital signal processor (DSP) resources; and Tool Command Languaue (Tcl) scripts and Voice XML (VXML). Part III addresses voice gatekeepers, including detailed deployment and configuration. Part IV is dedicated to IP-to-IP gateways.
 
"With this book, the authors provide an in-depth look at the breadth of voice gateway features and capabilities, as well as providing voice gateway configuration guidance."
-Christina Hattingh, Access Technology Group, Cisco Systems®
 
  • Understand the pros and cons of MGCP, H.323, and SIP, how they implement call signaling and describe call flow, and how to configure each protocol
  • Learn the various analog and digital voice circuit options used to connect a VoIP network to the PSTN
  • Configure and troubleshoot PSTN, PBX, and IP WAN connections
  • Build scalable dial plans and understand the different types of dial peers
  • Understand the various ways gateways control called and calling phone numbers
  • Examine call admission control (CAC) techniques
  • Configure Class of Restrictions (CoR) for both inbound and outbound calls
  • Deploy and troubleshoot SRST and MGCP fallback
  • Evaluate DSP considerations and resources
  • Support interactive voice response (IVR) and advanced call-handing applications using Tcl scripts and VXML
  • Deploy and configure basic and advanced gatekeeper functions
  • Configure and troubleshoot IP-to-IP gateways

This book is also recommended self-study training for the CCVP GWGK exam.
 
This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
 
Category: Cisco Press-IP Communications
Covers: VoIP gateways and gatekeepers
 
$65.00 USA / $81.00 CAN


Spis treści Cisco Voice Gateways & Gatekeepers:

Foreword
Introduction
Part I   Voice Gateways and Gatekeepers

Chapter 1  
Gateways and Gatekeepers
The Role of Voice Gateways
    Types of Voice Gateways
The Role of Voice Gatekeepers
The Role of IP-to-IP Gateways
Introduction to Voice Protocols
    Media Gateway Control Protocol
    H.323
    Session Initiation Protocol
    Skinny Client Control Protocol
    Real-Time Transport Protocol
Call Control Agents
    Cisco CallManager
    Cisco CallManager Express
    SIP Proxy Server
    Cisco Enterprise Gateway
    PBX with Toll Bypass
Deployment Scenarios
    Single Site Deployment
    Multisite with Centralized Call Control
    Multisite Deployment with Distributed Call Control
Case Study: Introduction

Chapter Review Questions
Part II   Gateways

Chapter 2  
Media Gateway Control Protocol
Introduction to MGCP
    Pros
    Cons
MGCP Operation
    MGCP Messages
    Registering with CallManager
Call Flow with MGCP
    Call Flow Between Analog Phones
    ISDN Connections with Backhaul
    MGCP Fallback
Dial Plan Considerations
Implementing MGCP Gateways
    Basic MGCP Gateway Configuration
    Configuring MGCP Fallback
    Assigning an MGCP Source IP Address
    Configuring MGCP PRI and BRI Backhaul
    Enabling Multicast Music on Hold
    Configuring Cisco CallManager
    Configuring CallManager Redundancy
    Configuring DTMF Relay
Securing MGCP Gateways
Troubleshooting Tools
Case Study: Configuring an MGCP Gateway
Review Questions

Chapter 3  
H.323
H.323 Specifications
H.323 Network Components
    H.323 Gateways
    H.323 Gatekeepers
    H.323 Terminals
    Multipoint Control Units
    H.323 Proxy Servers
Call Flow
    H.323 Fast Start
H.323 Protocol Pros and Cons
    Pros
    Cons
When to Use H.323
Dial Plan Considerations
Implementing H.323 Gateways
    Voice Class Configuration
    Voice Service VoIP Configuration
    Toll Bypass
    Defining H.323 Gateways on CallManager
    Redundancy
    DTMF Relay
Securing H.323 Gateways
Troubleshooting Tools
Case Study: Configuring an H.323 Gateway
Review Questions

Chapter 4   
Session Initiation Protocol
Description of SIP
    SIP Functional Components
    SIP Messages
SIP Call Flow
    Call Flow Between Two SIP Gateways
    Call Flow Using a Proxy Server
    Call Flow Using Multiple Servers
    Call Flow Using Cisco CallManager 5.x
SIP Pros and Cons
    Pros
    Cons
When to Use SIP
Dial Plan Considerations
Implementing SIP Gateways
    SIP Dial Peer Configuration
    SIP UA Configuration
    SIP Voice Service Configuration
    Toll Bypass
    Registering with CallManager
    DTMF Relay
Securing SIP Gateways
Allowing H.323 to SIP Connections
Troubleshooting Tools
Case Study: Configuring SIP Between a Gateway and CallManager 5.x
Review Questions

Chapter 5  
Circuit Options
Circuit Signaling
Analog Circuits
    FXS/FXO
    E&M
Digital Circuits
    T1
    E1
    E1 R2
    ISDN
    Echo Cancellation
Review Questions

Chapter 6  
Connecting to the PSTN
PSTN Circuit Selection Overview
    Supported Analog Connection Types
    Supported Digital Connection Types
Analog Trunks
    Configuring FXO Connections
    Configuring DID Connections
    Configuring Centralized Automated Message Accounting Connections
    Caveats and Restrictions
Digital Trunks
    Configuring E1/T1 Physical Layer Connections
    Configuring ISDN PRI Trunks
    Configuring E1 R2 Trunks
    Configuring T1 CAS Trunks
    Configuring ISDN BRI Trunks
Case Study: Add an E1 R2 Connection to the Leeds Gateway
Review Questions

Chapter 7  
Connecting to PBXs
Analog Trunks
    Configuring FXO/FXS Connections
    Configuring E&M Trunks
Digital Trunks
    Configuring E1/T1 Physical Layer Connections
    Configuring ISDN PRI Trunks
    Configuring E1 R2 or T1 CAS Trunks
Configuring Transparent Common Channel Signaling
Case Study: Implementing a Cisco Voice Gateway at the Shanghai Office
Review Questions

Chapter 8  
Connecting to an IP WAN
Applications for Connecting to an IP WAN
Design Considerations
Quality of Service
    Using Class Maps to Classify Traffic
    Using Policy Maps
    Mapping to MPLS Classes
    Link Fragmentation and Interleave
    Compression
    AutoQos
Providing Fax and Modem Services
    Providing Fax Services
    Providing Modem Services
Security
    Securing Voice Media and Signaling
    V3PN
    NAT and VoIP
    Firewalls and VoIP
Case Study: Using a T1 Link as a Tie Line
Review Questions

Chapter 9  
Dial Plans
Numbering Plans
    Private Numbering Plans
    PSTN Numbering Plans
Overlapping Numbering Plans
Building a Scalable Dial Plan
Dial Peers
    Inbound Versus Outbound Dial Peers
Dial Peer Matching
    Inbound Dial Peer Matching
    Outbound Dial Peer Matching
    Verifying Dial Peers
    Outbound Dial Peer Targets
    POTS Versus VoIP Outbound Dial Peers
    Dial Peer Operational Status
    Dial Peers Versus Cisco CallManager
Case Study: Configuring PSTN Access
Review Questions

Chapter 10  
Digit Manipulation
Basic Digit Manipulation
    Digit Stripping
    Forward Digits
    Prefix Digits
Number Expansion
Voice Translation Rules and Profiles
    Creating Voice Translation Rules
    Building Regular Expressions
    Creating Voice Translation Profiles
    Applying Voice Translation Profiles
    Blocking Calls Using Voice Translation Rules and Profiles
    Testing Voice Translation Rules
Manipulating Caller ID
    CLID Commands
    Station ID Commands
Order of Operation in Digit Manipulation
Troubleshooting Digit Manipulation
Case Study
Review Questions

Chapter 11  
Influencing Path Selection
Hunt Groups
    Using the preference Command
    Using the huntstop Command
    Using Digit Manipulation
Using Trunk Groups
Tail-End Hop-Off
Call Admission Control
    Local CAC Mechanisms
    Measurement-Based CAC Mechanisms
    Resource-Based CAC Mechanisms
    Resource Reservation Protocol
POTS-to-POTS Call Routing Considerations
Case Study: Implementing Gateway-Controlled RSVP
Review Questions

Chapter 12  
Configuring Class of Restrictions
COR Overview
COR Operation
Implementing COR
Assigning COR Lists with SRST
Assigning COR Lists with Cisco CallManager Express
    Assigning COR Lists to SIP Phones with CallManager Express
Restricting Inbound Calls
Case Study: Implementing COR for Miami
Review Questions

Chapter 13  
SRST and MGCP Gateway Fallback
SRST Overview
    Fallback Time
    Restoral Time
Configuring SRST
    Gateway Configuration
    CallManager Configuration
Dial Plan Considerations
    Planning
    Configuring SRST Dial Plan Patterns
SRST Features
    Auto Attendant
    Maximum Line Appearances
    Conferencing
    Transferring Calls
    Forwarding Calls
    Voice-Mail Integration
    Music on Hold
SIP SRST
    Configuring SIP Registrar Server
    Configuring a Voice Register Pool
Call Preservation
Secure SRST
    Configuring Secure SRST
MGCP Gateway Fallback
Configuring MGCP Gateway Fallback
Verifying and Troubleshooting SRST
Verifying and Troubleshooting MGCP Gateway Fallback
Case Study: Integrating SRST with an Analog Voice-Mail System
Review Questions

Chapter 14  
DSP Resources
Need for DSP Resources
Determining the DSP Resources Required
    DSP Types
    Voice Termination
    DSP Sharing
    Transcoding and MTP Resources
    Conference Bridge Resources
Configuring DSP Resources
    Configuring Transcoding and Conferencing (C549)
    Configuring Enhanced Transcoding and Conferencing (C5510)
Transcoding for CallManager Express
Case Study: Add DSP Resources to the Miami Gateway
Review Questions

Chapter 15  
Using Tcl Scripts and VoiceXML
Tcl IVR and VoiceXML Application Overview
    Programming Resources
Sample Applications
    Auto Attendant
    Basic ACD
    Fax Detect
    T.37 Store and Forward Fax
    Malicious Call ID
    Cisco Voice Portal
    Embedded Event Manager
Downloading Tcl Scripts from Cisco.com
Configuring the Gateway to Use a Tcl Script
    Initializing Tcl Scripts and Specifying Parameters
    Applying TclScripts
    Tcl Packages and Parameter Namespaces
    Tcl Parameters in Cisco IOS Release 12.3(14)T and Above
Implementing the AA Tcl Script
Creating Audio Files
Restrictions and Caveats
Case Study: Implementing ACD Application
Review Questions
Part III   Gatekeepers

Chapter 16  
Deploying Gatekeepers
Gatekeeper Functionality
Gatekeeper Signaling
    RAS Signaling
    Gatekeeper Update Protocol
    Gatekeeper Transaction Message Protocol
E.164 Number Resolution
    Zone Prefixes
    Technology Prefixes
    Gatekeeper Call Routing Process
Call Admission Control
Gatekeeper Deployment Models
    Redundancy
    Resource Availability Indicator
    Directory Gatekeeper
Gatekeepers with CallManager
Security with Gatekeepers
    Tokenless Call Authentication
Review Questions

Chapter 17  
Gatekeeper Configuration
Configuring Basic Gatekeeper Functionality
    Configuring Gatekeeper Zones
    Configuring Gateways to Use H.323 Gatekeepers
    Technology Prefixes
    Configuring Zone Prefixes and Dial Peers
    Dynamic Prefix Registration
    Configuring Call Admission Control
Multiple Gatekeeper Configurations
Configuring Directory Gatekeepers
Troubleshooting Gatekeepers
    Registration Issues
    Call Routing Issues
CallManager and Gatekeepers
    Configuring a CallManager Gatekeeper Trunk
Gatekeeper Redundancy
    Hot Standby Routing Protocol
    Gatekeeper Clustering
    Load Balancing
    Troubleshooting Gatekeeper Clustering
    Configuring Resource Availability Indicator
Configuring Gatekeeper Security
    Troubleshooting Gatekeeper Security
Case Study: Deploying Gatekeepers to Assist in Migration to VoIP
Review Questions
Part IV   IP-to-IP Gateways

Chapter 18  
Cisco Multiservice IP-to-IP Gateway
IP-to-IP Gateway Overview
Cisco Multiservice IP-to-IP Gateway
    Architecture
    Media-Handling Modes
    Protocol Support
Basic Configuration
    Via-Zones
IP-to-IP Gateway Features
    Video Support
    Address Hiding
    Security
    DTMF Interworking
    Fax Support
    Quality of Service
    Call Admission Control
    Transcoding
    VXML and Tcl Scripts
    Billing
    show Commands
    debug Commands
Case Study: Providing Enterprise VoIP Trunking to VoIP Service of the Service Provider
    CallManager Configuration
Review Questions
Appendix A  
Answers to Chapter-Ending Review Questions
 
158705258x    TOC    7/27/2006